Q: How much will it cost? I hear your services are expensive?

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Instead of focusing on the cost, we believe you should firstly ask, "How much will it save me? And secondly, how much will it cost me if I don't seek help?

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The primary purpose of using any hospitality consultant is to increase sales and improve operational efficiencies, thus increasing profit and guest/brand loyalty.

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To quote Henry Royce, "The quality will remain long after the price is forgotten".

 

Q: How soon will I see results from Cole & Co services?

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Typically our hospitality services clients start to see positive results in as little as three months. Remember that it takes time for even advanced sales and revenue management techniques to take hold. 

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Q: Which hotel and restaurant groups do Cole & Co work with?

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Our team works with some of the most recognisable names and brands within the hospitality industry. We offer strict confidentiality and non-disclosure agreement to all our clients. As such, we cannot divulge any information about them beyond their sector and a general description of the type of services we provided them.

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Q: Does Cole & Co only work with large luxury hotel chains?

 

Not at all. Cole & Co work with quality businesses of all sizes, including national and regionally based operations. We proudly work with several independently owned hotels, gastro pubs, and restaurants and help them thrive in various market conditions.

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Q: Do Cole & Co provide training as well as consulting?

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Yes, we can provide and tailor a comprehensive training package for your business.

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Delivered by some of the industry's leading figures, we can also set and establish (SOP) standards of procedures to enable you to offer a more consistent guest experience.  

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